Privacy Policy

Last Updated:24/10/2025

Introduction

Welcome to Investrow Financial Services Pvt. Ltd. (“Investrow,” “we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website investrow.in or use our financial services.

Scope

This Privacy Policy applies to all visitors, users, and clients who interact with our website or use our services through any mode — online, offline, email, or phone communication.

Information We Collect

• Personal Details: Name, phone number, email address, postal address.
• KYC and Identity Information: PAN, Aadhaar, date of birth, government-issued ID, etc.
• Financial Information: Investment details, transaction data, payment history.
• Technical Data: IP address, browser type, device details, and website analytics.
• Communication Data: Messages, feedback, or support queries.

How We Use Your Information

• To provide financial and investment services.
• To verify your identity and complete KYC processes.
• To process payments, manage investments, and deliver reports.
• To communicate with you about your account, transactions, or support queries.
• To comply with SEBI, RBI, or AML regulations.
• To improve website and customer experience.
• To send service-related and promotional communications (if consented).

Disclosure of Information

We may share your data with:

• Trusted service providers performing services on our behalf.
• Regulators or law enforcement, when required by law.
• Business partners in case of mergers or acquisitions.
• Other parties with your consent.

We do not sell or rent your personal information to third parties.

Data Retention

We retain your personal data only as long as necessary for business or legal purposes. After that, we securely delete or anonymize it.

Data Security

We use appropriate security measures to protect your data from unauthorized access, misuse, or loss. However, no online system is completely secure, so we encourage you to use strong passwords and safe internet practices.

Cookies and Tracking

Our website may use cookies to enhance your browsing experience. You can disable cookies in your browser settings, but some features may not function properly.

Your Rights

• Request access or a copy of your personal information.
• Request correction of inaccurate data.
• Withdraw consent or request deletion of your data (subject to law).
• Opt-out of marketing communications.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before providing any personal data.

Children’s Privacy

Our services are intended for users aged 18 and above. We do not knowingly collect data from minors. If we learn that we have collected data from a child, we will delete it promptly.

Updates to This Policy

We may update this Privacy Policy occasionally. Updates will be posted on this page with a new “Last Updated” date. You are advised to review this page periodically.

© 2025 Investrow Financial Services Pvt. Ltd. All rights reserved.